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Faqs

A: Irish Jewel is proud to offer pieces of high standard and quality. These works are created with care by skilled craftsmen. All jewelry is hallmarked by the Dublin Castle Assay office which is your guarantee of the gold and silver's quality. All products are guaranteed for one year against manufacturing faults only. We do not guarantee that any metal will not scratch . All metal scratches and needs to be polished at least once a year to remove all the scratches .
A: We are located in the heart of Dublin City, Ireland in Hibernian Way. Just around the corner from the famous Grafton Street. Unlike other online "Irish" jewellers, all our custom products are handcrafted in and shipped from the Republic of Ireland.
A: Carol Clarke is the owner of Irish Jewel and has been in the jewelry business for twenty-five years and has been of service to the public, selling the finest jewelry at reasonable and affordable prices. Our first website was launched ten years ago and just this year we have updated it to make it even easier for you.
A: All products purchased on our website will come in an exquisite presentation box. Gift wrapping is available on request.
Sales Tax Policy ALL PRICES ON THE WEBSITE ARE WITHOUT ANY TAX. United States We will not charge any sales tax and duties to orders shipped to the United States. Any duties for the United States must be paid by the customer and not us.You have to check yourself as to the cost of such duties . European Union For all orders shipped within the EU, 23% VAT will be applied. Duties are not charged to shipments made within the EU but VAT of 23% is added on to the price on the website. Rest of the World For orders shipped to the rest of the world, no sales tax applies. However, any duties charged by customs is the responsibility of the customer. You need to check yourself as to the charges for your country
A:If the item is in stock your order will be shipped within 2 working days. We will normally send all orders in 7 business days or less if they do not have to be made.All wedding rings,Ogham jewelry, Family seal rings and a lot of the gold Claddagh and Celtic rings are especially made to order and generally take 2 to 3 weeks to make . You must email us with the date you need the item by so we can let you know if it will be finished in time .We do our very best to have every item finished on time but as most of these items are handmade they do take time and also take time to be checked by the Irish Government.